Privacy Policy

Privacy Policy for Clear Radiant Skin

Effective Date: 21st October 2024
Last Updated: 21st October 2024

Clear Radiant Skin (“we,” “our,” or “us”) operates the website ClearRadiantSkin.com (the “Site”). This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our Site or purchase our skincare products. We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Data We Collect

We collect various types of personal data to improve our services and provide you with the best experience:

  • Personal Identification Information: Name, email address, postal address (including 3100-30900 Moi University), phone number, and payment information.
  • Account Information: Username and password if you create an account.
  • Transaction Data: Details about payments and product purchases.
  • Technical Data: IP address, browser type, device type, operating system, and information on how you use our Site.
  • Cookies and Usage Data: We use cookies to track your activity on our Site and collect usage data.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To Process Transactions: We collect and use your data to fulfill and deliver your orders, including processing payments.
  • Customer Service: To respond to your inquiries and offer support.
  • Marketing Communications: With your explicit consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting.
  • Website Improvement: To analyze website traffic, personalize your experience, and improve our services and products.
  • Legal Obligations: To comply with applicable laws, resolve disputes, and enforce our agreements.

3. Data Sharing

We will not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our Site and conducting our business, including:

  • Payment Processors: To process payments securely.
  • Shipping Companies: To deliver products to you.
  • Marketing Platforms: To help deliver promotional content if you have opted in to receive it.
  • Legal Authorities: Where required by law, we may disclose your data to government authorities.

All third-party service providers are bound by confidentiality agreements and are only permitted to use your data for the purposes for which it was provided.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Transaction data is generally retained for six years, while marketing data will be kept until you withdraw consent.

5. Your Rights Under GDPR

You have several rights concerning your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to update or correct any inaccuracies in your data.
  • Right to Erasure (Right to be Forgotten): You may request that we delete your personal data, where it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You have the right to restrict the processing of your data under certain conditions.
  • Right to Data Portability: You may request that we transfer your data to another organization or directly to you, in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data where we rely on legitimate interests for processing.
  • Right to Withdraw Consent: If you have given consent for data processing, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at clearadiantskin@gmail.com. We will respond to your request within one month.

6. Security Measures

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, analyze site traffic, and provide personalized advertising. You may choose to disable cookies through your browser settings, although this may limit your ability to use certain features of our Site.

For more information, refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Clear Radiant Skin
3100-30900 Moi University
Email: clearadiantskin@gmail.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy.